Nice going Fido.......you *** up my account and deny me access to my web account and now because I have to wait and wait for paper billing you cut my phones off......***. We're at the bank trying to pay for something you *** up and you're punishing me for your...Read more
My daughter had a Fido phone for a year and change at which point she got a bill for hundreds of dollars, the majority being long distance to a single number in Ireland. She paid all charges except for the long distance in question and commenced the excruciating...Read more
I didn't like
- Service or lack thereof
I sign a contract for 2 year and I paid for phone warranty in case of any damage after 2 month the phone start to shutoff by itself I took it back and as usual it is your fault physical damage although the phone never exposed to ant physical damage and for another 4...Read more
Fido representatives tell you anything to get you sign up. I used their Wifi stick. I was told if I don't use the phone I won't get charged. I stopped using it but they kept charging me $10+ tax every month. When I called I was told this is a minimum charge and they...Read more
I have purchased a Fido Nokia USB Internet stick at the Fido outlet in West Vancouver, BC, Canada, Park Royal Mall. The salesperson told me that I can get it unlocked anytime and use it with any other mobile internet provider. I figured that I have nothing to lose and...Read more
First and foremost I am a mom and unfortunately, also a Fido customer! My husband and I have been Rogers Customers for over 20 years and with the introduction of the IPhone several years ago, switched over to their subsidiary which is Fido. On our account we have two...Read more
I signed up with Fido hoping that I will have a smooth monthly pay as you go service. After being with Fido for three months by the fourth month they started cheating me out of my money. My pay as you go would be paid up and within three to four days after I would be...Read more
I need to discuss my rights whe it come to cancelation of service though the service was ending. my phone service was coming to the end and i had requested to be cancled and within three day of my request i get a text from them saying that i had used x amount of...Read more
Fido in Canada gave me a long distance number. Trying to get through to service took 15 min. each time. They did not correct the problem and billed me for hundreds of dollars in cell usage. I could not see my usage online, and it was hard to monitor where the charges...Read more
Positive Experience Review
I have been with Fido for almost 4 years now. I have always received prompt courteous customer service, never have interupted service, free long distance, never put on hold unlike Bell, and never lied to regarding extra charges! Those honest, reliable, happy people! How dare they! I am a happy Fido customer and plan to remain one for a long time!
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